“Site” refers to materials and services delivered on or through the website (including its associated blogs, sub-domain, websites and applications) located at the domain name http://www.monkeytheory.asia/
“Affiliate Site” refers to a third-party platform, affiliated with Glowtopia Festival, Slide the City Malaysia, Monkey Theory or the Organiser, where you may enter your information for a purpose relating to Glowtopia Festival, Slide the City Malaysia, Monkey Theory such as the ticketing platform and appropriate volunteer management platforms.
Information and Liability
The Information is for general information purposes only and does not constitute advice. MTSB shall not be liable for any damages resulting from the use (or inability to make use) of this website, including any incorrectness or incompleteness of the Information, unless such damage is the result of any wilful misconduct or gross negligence on the part of MTSB. MTSB shall not be liable for damages resulting from any lack of suitability, timeliness or accuracy of this website or the Information. MTSB shall furthermore not be liable for damages resulting from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses. MTSB disclaims all warranties including, but not limited to, warranties of conditions, quality, merchantability, fitness for a particular purpose and non-infringement. Information of Third Parties The Information originating from third parties constitutes an expression of the personal opinions of those third parties. MTSB is not responsible and shall not be liable for such Information. Hyperlinks on this website may direct visitors to external websites which are maintained by third parties. MTSB shall not be liable for the contents and the functioning of such external websites. MTSB shall also not be liable for the quality of products or services which may be offered on such external websites.
Unless indicated otherwise, all intellectual property rights to this website and the Information are owned by MTSB. These rights include but are not limited to all copyrights, rights to the trade names, word trademarks, pictorial trademarks and logos of MTSB, such as, but not limited to the rights to "Monkey Theory ". Users are permitted to read this website and the Information and make copies for their own personal use, for example by printing or storing. All other use of the website or of the Information, for example the storage or reproduction of (a part of) the website of Heineken in any external internet site, is not permitted.
We collect information from you when you register or pre-register on our Site and Affiliate Sites, place an order, subscribe to our newsletter, respond to a survey or fill out a form. We will only use your personal and sensitive information for the provision of our goods and services to you, and for any other purpose which we state at the time of the collection, as permitted by law and/or as required to provide the functions and services you request. The personal and sensitive information that we collect may be directly from you or from a third party such as the Ticketing Platform, Charity Providers, Social Media Platforms or Payment Providers with whom you interact with or via the Site. The personal and sensitive information, which we collect may include, without limitation:
- Your name
- Postal address
- Telephone number
- Credit card details
- Payment details
- The details of any products you purchase through the Site
- Any donations you make
- Any other information necessary to provide the functions and services requested
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience
- To provide our services to you, to communicate with you about your use of our services and for other customer service purposes
- To improve our Site & Affiliate Sites
- To improve customer service
- To process transactions
- To send periodic emails
- To provide information that you have agreed to receive from us in response to your opt-in request
- In the event of a judicial proceeding, court order, legal process or at the request of any law enforcement agency, we may need to disclose your personal and sensitive information as required, should your identity be involved in a breach or suspected breach of any law in the respective countries.
Upon your agreement, you may receive emails that may include company news, updates, related products or service information or information about events that you may be interested in. If, at any time you would like to unsubscribe from receiving future emails, you may do so via the clear unsubscribe link on your communication from us or you may contact us and we will do it for you. By choosing to stop receiving all communications from us or through our system, you will no longer receive any emails. We do not recommend that you do this unless you plan to no longer use our services. Even after you opt out of all communications, we will retain your information in accordance with this Policy, however, we will no longer use it to contact you.
Our servers automatically record certain information when you access our Site via any Internet
browser with the use of so-called “cookies” for the following purposes: Functional cookies: cookies used to enhance the user friendliness of the Website for visitors. For example, a cookie is placed to remember your preferred country and language. Analytics cookies: MTSB uses Google Analytics cookies, with the purpose to analyse how visitors use the Website. MTSB can then make improvements to the usability of the Website. Google only processes data obtained via the Website in an anonymous form. Please visit www.google.com/analytics for more information on Google Analytics.
The functional cookies of the Site that are stored by MTSB on your computer only remain valid during your session on the Site. You have the option to disable cookies in your browser. By changing the settings in your web browser, you can establish that you will be given notice if a cookie is stored on your computer. By changing settings, you can also establish that your browser does not accept cookies from this Website. However, if your browser does not accept cookies from this Website, you may not be able to access or use all features of this Website.
MTSB is the controller of the processing of all personal data collected through the Website. MTSB is firmly committed to protecting your privacy of the users on our Site. MTSB does not collect or process personal data through the functional cookies placed by MTSB. MTSB only processes personal data that a user voluntarily provides to MTSB, by means of registering for a service/event provided by the Website. This information may include such user’s first and last name, e-mail address, date of birth and country of residence. MTSB’s primary purpose in gathering and transferring these personal data will be to provide a user with all goods and services of the MTSB Event and Website, and with ease of use of the Website.
Transfer, storage and processing of data
The transfer, storage and processing of data collected through this Website is secured by means of current, usual technical measures. All supplied sensitive/credit information is transmitted via a Secure Socket Layer (SSL) technology and then encrypted through a Payment Gateway Providers Database, only to be accessible by authorized personnel who are required to keep all information strictly confidential. After the completion of every transaction, your private financial data is not
stored on our servers.
At our discretion, we may include or offer third party products or services on our Site. These third party sites have separate privacy policies. As such, we hold no responsibility or liability for the content or activities of these linked sites. We will not distribute your personal information to outside parties without your content.
While we take all due care in ensuring the privacy and security of your personal and sensitive information, the possibility exists that this information could be unlawfully intercepted while in transit over the internet or while stored on our systems or on our website. We disclaim all liability to you to the greatest extent pursuant to law should this occur.
Access, correction and removal
You can request MTSB to provide access to the personal data it has collected about you at any time. You can also request MTSB to correct or to delete such personal data. Please send an email to email@example.com in case you have any questions concerning anything on this page.
As mentioned in our Waiver Release, the Event may be postponed, cancelled, or modify due to weather conditions, Acts of God or other factors beyond the control of any Released Party. There is no refund granted.